Where our system supports Automatic Address Verification (AVS), customers’ billing address details are verified with their acquiring bank. Your card/ account is debited upon completion of the transaction. Please keep your order receipt in a safe and accessible location. For orders where the customer’s billing address details are either “not supported”, “not checked” or “not matched” with their acquiring bank, eastindiapharmashop.com reserves their right to manually check the customers’ details before sending out their order. This may delay dispatch by 2-3 days more than the usual dispatch date. Following successful address verification, the goods will be dispatched immediately.