RETURN  & REFUND POLICY

Last updated August 19, 2019

Thank you for your purchase, We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for an exchange only. Please see below for more information on our return policy.

RETURNS

All returns must be postmarked within fifteen (15) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.

RETURN PROCESS

To return an item, please email customer service at care@eastindiapharma.org to obtain a Return Merchandise Authorization (RMA) number. After receiving an RMA number place the item securely in its original packaging and proof of purchase and the item, and mail your return to the following address.

East India Pharmaceutical Works Limited

Attn Returns

RMA #

6 Little Russel Street,

Kolkata, West Bengal 700071

India

Please note you will be responsible for all return shipping charges We strongly recommend that you use a trackable method to mail your return.

REFUNDS

After receiving your return and inspecting the condition of your item we will process your exchange. Please allow at least fifteen (15) days from the receipt of your item to process your exchange. We will notify you by email when your return has been processed.

EXCEPTIONS

For defective or damaged products please contact us at the customer service number below to arrange a refund or exchange.

QUESTIONS

If you have any questions concerning our return policy please contact us at

+918697252080

care@eastindiaphamma.org